Terms and Conditions
Last Updated: [Insert Date]
Welcome to ResQRoom! These Terms and Conditions (“Terms”) govern your use of our website https://resqroom.com (“Website”) and any escape room services (“Services”) offered by ResQRoom. By accessing, browsing, or booking on our website, you agree to be legally bound by these Terms. If you do not agree, please do not use our Website or Services
1. Eligibility
You must be at least 12 years old to make a booking. Participants under 12 must be accompanied by a parent or guardian or have prior approval as per the room requirements.
2. Booking and Payment
Bookings must be made through our website or authorized booking partners.
Full payment is required at the time of booking unless otherwise specified.
All prices are listed in INR (₹) and include applicable taxes.
ResQRoom reserves the right to change pricing or cancel a booking due to errors or unavailability.
3. Cancellation and Refund Policy
Cancellations made more than 24 hours in advance are eligible for a full refund or rescheduling.
Cancellations within 24 hours of your scheduled session are non-refundable.
No-shows will be treated as last-minute cancellations.
ResQRoom reserves the right to cancel or reschedule your session due to unforeseen circumstances (e.g., technical issues, staff shortages). In such cases, you’ll receive a full refund or reschedule at no extra cost.
4. Game Rules and Safety
You agree to follow all safety instructions and game rules provided by our staff.
Intoxicated participants may be denied entry without refund.
Any intentional damage to property may lead to removal from the premises and financial liability.
ResQRoom is not liable for any injuries caused by reckless behavior.
5. Intellectual Property
All content on this Website—including text, graphics, logos, and game designs—is the property of ResQRoom or its licensors. You may not use or reproduce any part of the content without prior written consent.
6. Limitation of Liability
To the fullest extent permitted by law, ResQRoom shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
The use of or inability to use our Website or Services
Personal injuries or property damage during gameplay
Delays or interruptions due to technical or external factors
7. Privacy
Your personal information is handled in accordance with our Privacy Policy, available here. By using our Website, you consent to our data practices.
8. Third-Party Links
Our Website may contain links to third-party websites or services. We do not control or endorse these and are not responsible for their content or privacy practices.
9. Governing Law
These Terms are governed by the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts of Pune.
10. Changes to Terms
We reserve the right to update these Terms at any time. Updates will be posted on this page with a new effective date. Continued use of the Website constitutes acceptance of the revised Terms.
Contact Us
If you have any questions about these Terms, please contact us at:
📧 Email: contact@resqroom.com
📞 Phone: +919325079191
📍 Address: 3/3 Hermes Nest, Sharbatwala Chowk, Camp, Pune – 411001